PERSONALISED AND EFFECTIVE RESPONSES
- We respond on your behalf to all your reviews.
- We prepare each answer within 48hrs, consistent, in all languages, professionally and personalised
- To remain in control of what is written about your hotel, the answer only gets published after your approval.
BETTER REPUTATION, MORE RESERVATIONS & BENEFITS FOR THE HOTEL
- Reduces operating costs
- Allows hotel manager to focus on core tasks (gain of time)
- Improves your online reputation
- Stimulates client bookings
- Incorporation of marketing messages
- Personal approach
“Thanks to our cooperation, I created extra time and can concentrate more on the key aspects of my role. Having your organisation answering my reviews, differentiates me more from my competition. Return on investment guaranteed as potential bookers appreciate reactions of a GM. The answers produced by your team are very professional and in the language of the guest, we could only do the most common languages. What was great to see was the flexibility you showed in adapting the answers to my preferences. Well done. We did also agree that you integrate our USP’s as a commercial message in the reviews. Your team well embraced this challenge and still kept the essence of a review. I highly recommend your organisation to all the hotels in our group who are not cooperating with you.”
Dominique Verniers, General Manager, Holiday Inn Brussels Schuman