We offer different levels of personalization to suit your needs & budgets. From silver to platinum & anything in between.

review capturing

SILVER

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PLATINUM

Let us TAKE CARE OF EVERYTHING

Automated review capturing

Automated review capturing

analysis

You receive an overview of the mood of all the reviews received, tops & flops, review languages used (global & per hotel)

You receive an overview of the mood of all the reviews received, tops & flops, review languages used (global & per hotel)

review answers

Our intelligent platform proposes unique answers based on the review content, in sync with your communication style. Possibility to send a specific review to a redactor if you need help!

Our redactors write a unique & personalized answer to all your reviews in sync with your communication guidelines and taking into account your USPs. In all languages. 24/7. Flagging of reviews needing specific attention.

posting of the answers

Answers are automatically posted after approval

Answers are automatically posted after approval, approval can be organized at hotel level