Interview of Cédric VANDERVAEREN, Managing Director of the Château de Namur

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In Namur (Belgium), online reputation management and the tools that come with it are an integral part of hotel education. We interviewed Mr. Cédric VANDERVAEREN, the Managing Director of the Château de Namur, a four-star hotel with a gastronimic restaurant. The hotel also hosts the provincial hotel school of Namur, where students can earn their […]

A redistribution of the ever increasing number of hotel reviews

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A redistribution of the ever increasing number of hotel reviews Hotelspeaker accompanies you on the opinion platforms that matter! The 2018 Global Hotel Reputation Benchmark Report published by Revinate presents the new trends in online hotel reviews and highlights 2 major events for 2017: 1 / An ever-increasing volume: According to the above study that […]

Research Shows Impact of Responding to Reviews on Reputation and Revenue

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Managing online reviews and customer feedback is one of the biggest investment priorities for hospitality brands and organizations in 2016. According to travel site TripAdvisor, as much as 93 percent of executives consider the improvement and management of their online reviews as the most important factor to the future of their business. Survey results show […]